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PRIVACY POLICY

  Last Updated: 5 March 2026

1. Introduction

Welcome to Clinova Academy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website (www.clinovaacademy.com), fill out any enquiry or contact form, or interact with us through WhatsApp or any other communication channel.

By using our website or submitting your details through any form on our website, you agree to the terms described in this Privacy Policy. Please read it carefully.

2. Who We Are

Clinova Academy is a clinical research training institute based in Pune, Maharashtra, India. We offer professional diploma programmes in clinical research, pharmacovigilance, clinical data management, medical coding, and medical writing.

Registered Address: Workin, 5th Floor, White House, Opp. Tilak Smarak Mandir, Tilak Road, Sadashiv Peth, Pune – 411030, Maharashtra, India

Contact Email: info@clinovaacademy.com

3. What Information We Collect

We collect personal information that you voluntarily provide to us through:

  • Enquiry or lead capture forms on our website
  • WhatsApp messages or conversations
  • Pop-up forms and newsletter sign-up forms on the website
  • Direct calls or emails to our team

The types of information we may collect include:

  • Full name
  • Mobile number
  • Email address
  • Educational qualification
  • City or location
  • Course of interest
  • Any message or query you submit voluntarily

We do not collect sensitive personal data such as financial information, government ID numbers, or payment card details, as we do not process online payments.

4. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your course enquiries and answer your questions
  • To share relevant information about our programmes, batch schedules, and fee structure
  • To send you updates about new batches, course offerings, or events at Clinova Academy
  • To provide placement and career guidance as part of our programme support
  • To improve our website experience and communication based on feedback

We do not use your data for automated decision-making or profiling.

We may occasionally send you informational or promotional messages via WhatsApp using the contact number you have provided. You may opt out of such communications at any time by informing us at info@clinovaacademy.com.

5. How We Share Your Information

Clinova Academy does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our website or communicating with students (e.g. WhatsApp Business, email platforms), strictly under confidentiality obligations
  • If required by law, court order, or a government authority
  • To protect the rights, safety, or property of Clinova Academy or our students

6. Cookies and Tracking

Our website may use basic cookies to improve your browsing experience and understand how visitors interact with our pages. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.

If we run advertising campaigns through Google Ads or Meta (Facebook/Instagram), those platforms may use their own tracking tools subject to their respective privacy policies.

7. Data Storage and Security

We take reasonable precautions to protect your personal information from unauthorised access, misuse, or disclosure. Your data is stored securely and accessed only by authorised members of the Clinova Academy team.

However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. How Long We Retain Your Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected — typically for the duration of our communication with you and for a reasonable period thereafter. If you wish to have your data deleted, please contact us at the email address below.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data from our records
  • Withdraw your consent to receive communications from us at any time

To exercise any of these rights, please contact us at: info@clinovaacademy.com

10. Third-Party Links

Our website may contain links to external websites. Clinova Academy is not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies before submitting any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website with the revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Clinova Academy

Workin, 5th Floor, White House, Opp. Tilak Smarak Mandir, Tilak Road, Sadashiv Peth, Pune – 411030, Maharashtra, India

Email: info@clinovaacademy.com

Website: www.clinovaacademy.com

Start your career in Clinical Research, Pharmacovigilance, or Medical Coding with Clinova Academy in Pune. Industry professionals as faculty, small batches, and 100% placement support until you get the job.